Returns & Refunds

Last updated: August 15, 2026

We want customers to have a clear way to request help when a purchase is not right.

30-day return request period

You may request a return within 30 days after delivery. Contact us before sending anything back so we can review the request and provide return instructions and the correct return destination.

Return condition

Unless the item is defective, damaged or incorrect, returned products should be unused, reasonably clean and, where practical, in their original packaging. Items returned without prior authorization may be delayed or may not reach the correct return facility.

Damaged, defective or incorrect items

Contact us promptly and include your order number plus photos when possible. If the item is confirmed to be damaged, defective or incorrect, we will work with you on an appropriate replacement or refund solution.

Change-of-mind returns

For accepted change-of-mind returns, return-shipping costs may be the customer's responsibility unless we state otherwise. Any applicable return instructions will be provided before you send the item.

Refunds

Once an approved return or refund request has been reviewed, an eligible refund will be issued to the original payment method. Financial institutions and payment processors may require additional processing time before the credit appears.

Cancellations

Contact us immediately if you need to cancel. We will try to stop fulfillment, but cancellation cannot be guaranteed after processing or shipment has begun. Nothing in this policy limits rights that cannot legally be waived under applicable consumer law.